Question 1

Why Choose Active Reload Health and Performance?

Accepted Answer

At Active Reload Health and Performance, we are committed to delivering the highest level of
personalized care. Unlike traditional chiropractic and physical therapy clinics, every session is a
full one-on-one, 60-minute appointment with a highly trained doctor. Our individualized
treatment plans are designed to support your unique goals, ensuring long-term success and
injury prevention.

As athletes ourselves, we understand the importance of staying active. Rather than telling you
to stop training, we provide expert guidance on modifying workouts so you can continue
progressing safely.

Question 2

What Can I Expect During My First Visit?

Accepted Answer

Your first visit will be a comprehensive evaluation, lasting a full hour with your doctor—never
shared with another patient. During this session, we will:
● Conduct a thorough movement assessment and examination to identify the root cause of
your pain or injury.
● Provide a clear explanation of your condition and why it developed.
● Develop a customized care plan designed to help you achieve your goals efficiently and
effectively.
Please wear athletic clothing, as your session will involve movement and hands-on treatment.

Question 3

Will I Be Told to Stop Working Out or Training?

Accepted Answer

In 99% of cases, absolutely not! Movement is a crucial part of the recovery process. Instead
of restricting your activity, we focus on modifications and scaling options that allow you to
continue training safely while addressing your injury.

Question 4

Do You Accept Insurance?

Accepted Answer

Active Reload operates as an out-of-network provider, which means we are not restricted by
insurance companies' definitions of "medically necessary" care. This allows us to provide
uncompromised, patient-centered treatment focused on what is best for you—not what
insurance dictates.
With this model:
● You receive transparent pricing with no hidden fees or surprise bills.
● Payment is due at the time of service, and we accept cash, checks, HSA/FSA funds,
and credit/debit cards.
● Many patients can submit claims for potential reimbursement through their insurance
provider.
This approach ensures better results, faster progress, and care tailored specifically to your
goals.

Question 5

What Is the Difference Between Seeing a Chiropractor or a Physical Therapist at Active Reload?

Accepted Answer

At Active Reload, we take a unified approach to care. While our team includes both
chiropractors and physical therapists, we don’t separate ourselves into two different
professions—instead, we operate as Performance Doctors.

This means that no matter which provider you see, you’ll receive the same high-level
treatment experience, focused on movement, strength, and long-term performance. Our team
is extensively trained in rehabilitation, manual therapy, strength and conditioning, and injury
prevention, ensuring that your care is seamless, consistent, and tailored to your goals.

So whether you're working with a chiropractor or a physical therapist at Active Reload, you can
expect a comprehensive, one-on-one approach designed to help you move better, recover
faster, and perform at your best.

GOT QUESTIONS? WE HAVE ANSWERS!

[ FREQUENTLY ASKED QUESTIONS ]

Why Choose Active Reload Health and Performance?

What Can I Expect During My First Visit?

Will I Be Told to Stop Working Out or Training?

Do You Accept Insurance?

What Is the Difference Between Seeing a Chiropractor or a Physical Therapist at Active Reload?